Privacy Policy

1. Introduction

Btwentynine Media ("we", "us", "our") is committed to protecting the privacy of our website visitors, customers, and users of our digital and physical products. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

● Personal Identification Information: Name, email address, phone number, physical address

● Billing and Payment Information: Credit card details, billing address

● Digital and Physical Product Purchase Information: Product selections, purchase history

● Website Usage Information: IP address, browser type, device information

● Marketing and Communication Preferences, Customer Support Interactions

3. How We Collect Information

We collect information through:

●Website registration and account creation

●Online product purchases

●Customer service interactions

●Website analytics and tracking technologies

●Online forms and surveys

●Digital marketing campaigns

●Offline interactions and inquiries

4. Purpose of Data Collection

We collect and process your data for the following purposes:

●Providing and delivering digital and physical products

●Processing payments and transactions

●Customer support and communication

●Personalizing marketing and promotional activities

●Improving website performance and user experience

●Compliance with legal and regulatory requirements

●Fraud prevention and security monitoring

5. Data Sharing and Disclosure

We may share your information with:

●Payment processing and financial service providers

●Shipping and logistics companies

●Digital product delivery platforms

●Marketing and analytics service providers

●Cloud storage and hosting providers

●Legal and regulatory authorities, when required by law

6. Data Protection and Security

We implement robust security measures to protect your personal information:

● Advanced data encryption technologies

●Secure payment gateway integrations

●Regular security audits and vulnerability assessments

●Strict access controls and authentication protocols

●Compliance with Indian data protection regulations

●Employee training on data privacy and security

7. Your Rights and Choices

As a user, you have the following rights:

● Right to access and obtain a copy of your personal information

● Right to correct or update inaccurate or incomplete data

● Right to request deletion of your personal information

● Right to opt-out of marketing communications

● Right to restrict or object to data processing

● Right to data portability

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

● Enhance website functionality

● Analyze website traffic and user behavior

● Personalize user experience

● Deliver targeted advertising

● Improve site performance

You can manage cookie preferences through your browser settings or our cookie consent tool.

9. International Data Transfers

As an India-based company, we primarily store and process data within India, in compliance with local data protection laws. Any international data transfers will be conducted with appropriate safeguards.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their respective privacy policies.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notification.

12. Contact Information

For any privacy-related queries, requests, or concerns, please contact:

Btwentynine Media

Email:

[email protected]

Address: Chennai, Tamil Nadu

13. Consent

By using our website, purchasing our products, or engaging with our services, you consent to the terms of this Privacy Policy and our data handling practices.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.